FREE Shipping on ALL orders & Risk-FREE Guarantee!

FAQ

1. How do Period Panties work?

Our Period Panties are made up of 4 layers of hypoallergenic & absorbent material that hold up to 4 tampons’ worth of liquid, with a barrier that keeps your skin dry and your clothing stain-free.

 

2. Why should I switch to Period Panties?

They are economical because you will never have to buy disposable products again! They are Sustainable and will not wind up in a landfill like disposable products and their packaging. Most of all, they are comfortable & convenient!

 

3. How do I use Period Panties?

Just wear your Justine Haines Period Underwear like you would your regular panties. When you’re done, rinse them out, then toss them in the wash or wash by hand . You will notice that the liquid will be lodged in between the layers of fabric, so it will not be messy. Whenever possible, soak them in cold water, as soon as possible after use. the blood will seep out of the fabric after being soaked for a few hours. Then, toss in the laundry!  Pair them with our Reusable pads for extra protection.

 

4. Who should wear period panties?

Everyone! If you are a teenager, you can live your whole adulthood without ever having to run to a drugstore for disposable products! You will save thousands of dollars in your lifetime! If you are a woman, it’s never too late to start having the happiest of periods ever, while saving money (and the planet!)

 

5. Where can I get Justine Haines products?

Shop our website for the latest looks in Period Panties, SO CUTE, you will forget what they are for! Our retail prices beat out all competition and we offer FREE shipping!

 

6. Do you offer Justine Haines Gift Cards?

YES! You can offer the gift of a Happy Period to your daughter, girlfriend, sister, niece, or BFF! An electronic gift card in the denomination of your choice will be automatically issued to your email. No wait time! GIFT CARDS

7. Can I wear period panties for my Incontinence issues?

YES!  Absolutely! Justine Haines Period Panties can absorb a cup (or more) of liquid. They are ideal for mild incontinence. They are hypoallergenic, just as incontinence underwear.

 

8. What if I have a VERY heavy period? 

You can couple your Justine Haines undergarments with your habitual hygiene products. However, we recommend our washable pads, available in 3 sizes, they are so practical. They can be worn with any underwear.

 

9. I've never worn Period Panties before, will it feel weird?

You will never feel the liquid directly touching your skin, as it is absorbed inside the panty, nor will the blood touch your clothing. So, you will feel exactly as you are wearing a sanitary pad, only, more comfortable!

 

10. How long are shipping times?

Your products will ship within two days of your order, and then take 1-5 weeks to reach your doorstep. Each order is shipped immediately, so you may receive your orders at different times. We use very little packaging!


11. What's your return policy?

We guarantee that you will be satisfied with your purchase! If you do not like it for any reason, please contact us as soon as possible, tell us what went wrong, send along a picture, so that we can initiate a full refund! 


12. Can I cancel my order?

Cancelations are possible if you do not receive your package within the timeframe specified for each individual product. Sometimes orders get sent out before we can process the cancelation. So if you cancel your order but still receive the package, then please go ahead and do one of three things: recycle it, donate it, or enjoy it.


13. What happens if I receive the wrong item?

If there’s an issue with your order - if it’s the wrong size, wrong color, defective, or otherwise not exactly what you wanted , then simply notify us, and we’ll give you a refund. You won’t be asked to ship the product back to us.


14. Do you offer exchanges?

We do not offer exchanges. However, if for any reason you didn’t get the exact product you expected, just let us know and we’ll get you a new one.

 

15. Where can I find out more about Periods & Women's health?

Make sure to read our weekly BLOGS! They contain information about Topics that matter to YOU! If you have a question that is not answered here, please contact us! We may write a blog about it! We also answer questions about periods Daily on Quora. We know Periods!

 

16. What are your social media platforms?

Find us on your favorite social media hangout spot!

Instagram  FaceBook  Pinterest  Twitter  LinkedIn  TikTok  YouTube  Reddit  

Want to show off your JH undies? Make sure to tag us! We may feature you in a future post! #justinehaines #iamjustinehaines #justinehainesunderwear

 

17. Do you have an Affiliate Program?

Yes we do! Join the JH family today and start earning commission while you become a Brand Ambassador! Fill out your application form today!