MEDIA

Kindred Spirits Podcast

with Melissa Jaalaid and Madeleine Matson Smith


Empower Her, Episode 1

with Fondy Tam

Canadian Choice award

RECOGNIZING THE BEST BUSINESSES IN CANADA

(Nominated and WON 2024)

Gala MMODE

Nomination for award

FAQ

Why choose Justine Haines over other brands?

Justine Haines is dedicated to help young women starting their periods, or a woman who wants to change to adopt a healthier, more sustainable, and economical lifestyle, all while looking pretty and stylish! With fashionable styles and trendy prints and colors, Justine Haines brings FUN into PERIODS!

🌟 Justine's Commitment to Your Happiness 🌟

At Justine Haines, we're dedicated to ensuring your satisfaction with every purchase. Here's what you can expect when you choose our period underwear:

🛍️ Confidence in Quality:

  • If your JH products don't match the description
  • If they're not what you expected
  • If they don't make you feel amazing

🛎️ Our Promise to You:

  • A hassle-free refund! We stand by our commitment to your happiness.

💖 Your Happy Period, Guaranteed! 💖 We're all about making your period experience the best it can be. Trust Justine – we've got your back!

Experience comfort, style, and confidence with Justine Haines period underwear. Your satisfaction is our priority

How do I use Period Panties?

Just wear your Justine Haines Period Underwear like you would your regular panties. When you’re done, rinse them out, then toss them in the wash or wash by hand . You will notice that the liquid will be lodged in between the layers of fabric, so it will not be messy. Whenever possible, soak them in cold water, as soon as possible after use. the blood will seep out of the fabric after being soaked for a few hours. Then, toss in the laundry!  Pair them with our Reusable pads for extra protection.

Is it worth the money?

Our hypo-allergenic period underwear can be washed and reused countless times, meaning that you have significant savings vs tampons for the same period. Plus, pretty and fashionable styling help you feel pretty and confident, everyday! Trust Justine for the last word in periods!

How do I choose the right size for period underwear?

Refer to our size chart for accurate measurements. Typically, it's best to choose 1-2 sizes bigger than you would normally wear in regular underwear.

How do Period Panties work?

Our Period Panties are made up of 4 layers of hypoallergenic & absorbent material that hold up to 4 tampons’ worth of liquid, with a barrier that keeps your skin dry and your clothing stain-free.

Why should I switch to Period Panties?

They are economical because you will never have to buy disposable products again! They are Sustainable and will not wind up in a landfill like disposable products and their packaging. Most of all, they are comfortable & convenient!

Who should wear period panties?

Everyone! If you are a teenager, you can live your whole adulthood without ever having to run to a drugstore for disposable products! You will save thousands of dollars in your lifetime! If you are a woman, it’s never too late to start having the happiest of periods ever, while saving money (and the planet!)

I’ve already had a bad experience with period underwear, what makes JH different?

Justine Haines is different – we’re dedicated to help young women like you adopt a healthier, more sustainable, and economical lifestyle, all while looking pretty and stylish! We are so sure you will love our Period underwear, we offer a money-back guarantee! Plus - exceptional customer service, every time.

Where can I get Justine Haines products?

Shop our website for the latest looks in Period Panties, SO CUTE, you will forget what they are for! Our retail prices beat out all competition and we offer FREE shipping! Check out our social media platforms, especially facebook, to see if there are any POP UPs in your area soon! 

Do you offer Justine Haines Gift Cards?

YES! You can offer the gift of a Happy Period to your daughter, girlfriend, sister, niece, or BFF! An electronic gift card in the denomination of your choice will be automatically issued to your email. No wait time! GIFT CARDS

Can I wear period panties for my Incontinence issues?

YES!  Absolutely! Justine Haines Period Panties can absorb a cup (or more) of liquid. They are ideal for mild incontinence. They are hypoallergenic, just as incontinence underwear.

What if I have a VERY heavy period? 

You can couple your Justine Haines undergarments with your habitual hygiene products. However, we recommend our washable pads, available in 3 sizes, they are so practical. They can be worn with any underwear.

I've never worn Period Panties before, will it feel weird?

You will never feel the liquid directly touching your skin, as it is absorbed inside the panty, nor will the blood touch your clothing. So, you will feel exactly as you are wearing a sanitary pad, only, more comfortable!

How long are shipping times?

Your products will ship within 12 HOURS of your order, and then take 3-7 days to reach your doorstep! Did we mention that ALL shipping is 100% FREE! We've got you!

🌟 Justine's Commitment to Your Happiness 🌟

At Justine Haines, we're dedicated to ensuring your satisfaction with every purchase. Here's what you can expect when you choose our period underwear:

🛍️ Confidence in Quality:

  • If your JH products don't match the description
  • If they're not what you expected
  • If they don't make you feel amazing

🛎️ Our Promise to You:

  • A hassle-free refund! We stand by our commitment to your happiness.

💖 Your Happy Period, Guaranteed! 💖 We're all about making your period experience the best it can be. Trust Justine – we've got your back!

Experience comfort, style, and confidence with Justine Haines period underwear. Your satisfaction is our priority.

What's your return policy?

We guarantee that you will be satisfied with your purchase! If you do not like it for any reason, please contact us as soon as possible, tell us what went wrong, send along a picture, so that we can initiate a full refund! 

See our Sizing chart before placing your order

Can I cancel my order?

Cancelations are possible if you do not receive your package within the timeframe specified for each individual product. Sometimes orders get sent out before we can process the cancelation.

What happens if I receive the wrong item?

If there’s an issue with your order - if it’s the wrong size, wrong color, defective, or otherwise not exactly what you wanted , then simply notify us, and we’ll give you a refund. You won’t be asked to ship the product back to us. Please know that each order is packed very carefully and with lots of love:)

Do you offer exchanges?

We do not offer exchanges. However, if for any reason you didn’t get the exact product you expected, just let us know and we’ll get you a new one.

Where can I find out more about Periods & Women's health?

Make sure to read our weekly BLOGS! They contain information about Topics that matter to YOU! If you have a question that is not answered here, please contact us! We may write a blog about it! We also answer questions about periods Daily on Quora. OVER ONE MILLION VISITORS+++!! We know Periods!

What are your social media platforms?

Find us on your favorite social media hangout spot!

Instagram  FaceBook  Pinterest  Twitter  LinkedIn  TikTok  YouTube  Reddit  

Want to show off your JH undies? Make sure to tag us! We may feature you in a future post! #justinehaines #iamjustinehaines

Do you have an Affiliate Program?

Coming soon! If you do want to earn rewards, discounts, and even FREE product, send us photos and videos of yourself with your JH products! If we use them, you may receive FREE STUFF and discounts for your followers!

When will your period activewear line drop?

Coming soon, in 2024! Stay tuned! From yoga, to gym, to the pool, we will have you covered!

Can I use period underwear alone, without additional menstrual products?

Yes, absolutely! Period underwear can be used on their own for light and moderate days or as backup on heavier days.

How do I care for and clean period underwear?

Rinse in cold water before washing. Hand wash or Machine wash on a gentle cycle and avoid using fabric softeners or bleach. Hang to dry. taking care of your products means a life of 3 years or more and $300 you don't have to spend on disposables!

What payment methods do you accept?

We accept major credit cards, PayPal, and other secure payment methods. Check our payment options at checkout for details. We also have JH gift cards.

What is your return and exchange policy?

Refer to our Returns & Exchanges page for detailed information. We guarantee our quality. You will love JH or your money back!